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Terms And Policy

Term & Conditions

General  & Payment Terms

 

Payment Gateway/Bank

Name of Transaction

fee

Service Tax

Internet Banking

All Net Banking Transaction Charges Except ICICI, AXIS, HDFC & SBI Group trxn

R 4/- +GST

On actuals

Net Banking Transaction Charges - ICICI

R 11/- +GST

On actuals

Net Banking Transaction Charges - HDFC

R 14/- +GST

On actuals

Net Banking Transaction Charges - AXIS

R 11/- +GST

On actuals

Net Banking Transaction Charges - SBI

R 14/- +GST

On actuals

Debit Card

Debit Card transaction charges above R 2,000

R 25/- +GST

On actuals

Debit Card transaction charges below R 2000

0.40% on R25/-

On actuals

Rupay Cards transactions

R   0

On actuals

     
       
       

Credit Card

Not enabled now

 

 

Pay tm

 

2.40% +GST

On actuals

Other Mobile Wallets/Cash Card

 

R 12 /- +GST

On actuals

UPI

 

R  0

On actuals

UPI transaction charges above Rs 2,000

 

 

On actuals

  • Transaction charges to be borne by the customer (Total amount + Transaction charges)as per the above table
  • Transaction charges will be debited from the Transaction Amount on upfront basis.
  • Fund shall be credited in T+1 Days in the Customer Loan Account opened in Muthoot Vehicle & Asset Finance Ltd.
  • The Customer can view and Print e- Receipt after payment confirmation from Gateway
  • It will be the responsibility of the cardholder to ensure that no double payment is made from his end for the same Account.
  • All disputes arising out of the said services shall be subject to the exclusive jurisdiction of competent courts in Kochi.

Terms & Conditions

  • Once the payment has been made, no cancellation will be entertain for any reason
  • During Online Payment, if the amount is debited from customer bank account and the transaction details are not generated online, please allow us to generate the transaction details within 24 hours. If the Online transaction details are not generated, even after 24 hours or money is not refunded to the bank account, please contact: customercare@mvafl.com with details of transaction made through online.

• If the online payment amount is not credited to customers Loan account within 24 hours, the transaction amount will be refunded via

  same source  within 15 to 20 working days.

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